MGR Mind
Empowering Your Business Through AI
How We Work
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Transform complex tasks into simple actions. Our advanced AI solutions streamline processes, enhance customer interactions, and supercharge your growth
Our structured approach ensures a seamless integration of AI into your business:
Our Key AI Capabilities:
AI Agents Development & Integration
LLM Fine-Tuning and Optimisation
Custom GPT Models Creation
Advanced Prompt Engineering
Context-Aware Conversational AI
Discovery & Analysis
Understanding your needs and crafting a tailored AI roadmap.
Proof of Concept (PoC)
Rapidly validating solutions with demonstrable value.
Implementation & Integration
Building and integrating robust AI solutions.
Continuous Optimisation
Ensuring your AI solution remains cutting-edge and effective.
About AI & Our Expertise
Automate and elevate your reporting processes, generating accurate, insightful reports effortlessly.
AI for Smart Report Generation
Our Core AI Services
AI for Customer Support & Knowledge Base Processing
Enhance customer interactions and internal operations with instant, AI-driven assistance and knowledge retrieval.
AI for Processes Automation
Streamline operational tasks with summarisation, planning, and task management powered by AI.
Accelerate your sales cycle by automatically qualifying leads and intelligently engaging prospects.
AI for Sales & Lead Qualification
AI assesses the potential of each lead based on activity, source, and profile.
Generates personalized responses, suggestions or follow-ups.
Identifies bottlenecks and tells you where customers are being lost.
Get to Know Our Clients
Industry-Specific AI Solutions
Case Studies
Healthcare
AI agents for personalised patient interactions, medical knowledge base querying, and automated diagnostics support.
AI-driven agents for market trend analysis, client interaction automation, and lead qualification.
Real Estate
Legal Services
Agents for automated legal document analysis, compliance checks, and intelligent case management.
Intelligent AI agents for fraud detection, automated financial advising, and real-time analytics.
Finance
Other supported industries: Retail, Education, Manufacturing, Marketing & Sales, AdTech
University of Essex – AI Security Application
About:
Our client requested an app that could read the provided files and generate a settings file to determine whether or not to grant access rights.
The project was tied to security, so ready-made cloud solutions like ChatGPT were unsuitable, as the data would be sent to third parties, which the client wanted to avoid. Therefore, we opted for a local solution: LLAMA and FacebookAI/roberta-large models.
The project was tied to security, so ready-made cloud solutions like ChatGPT were unsuitable, as the data would be sent to third parties, which the client wanted to avoid. Therefore, we opted for a local solution: LLAMA and FacebookAI/roberta-large models.
Task:
We needed to solve the following problems:
- Fast reading of all files in the specified directory
- Finding new tags
- Collecting text with found new tags from the read files
- Generation of additional content, if necessary, for training the FacebookAI/roberta-large model
- Pre-training the FacebookAI/roberta-large model with new tags
Outcome:
The University of Essex obtained a functional and versatile app that greatly improved the required processes.
Think Incentives – Automated Report Generation
About:
Think Incentives is a consultancy that helps clients optimise incentive strategies and manage performance-based programmes. Previously, consultants spent hours turning meeting notes into structured reports with tailored recommendations.
Task:
We introduced AI to streamline reporting by:
- Analysing client meeting notes
- Summarising key requirements and project details
- Generating structured reports with recommendations
- Incorporating inputs like uncertainties and advancements
- Reducing manual effort while maintaining quality
Outcome:
- Reporting time reduced from hours to just 30 minutes
- Consultants now spend time reviewing rather than creating reports
- Improved consistency and quality of client-facing documents
- Higher consultant productivity and reduced burnout
- Accelerated project turnaround and increased client satisfaction
BodySync – AI Healthcare Platform
About:
Bodysync is an AI-powered platform designed to support clinicians in generating personalised, clinically sound treatment plans. It streamlines workflows by automating the creation of accurate and compliant recommendations, reducing manual input, and improving patient outcomes.
Task:
The product needed to address several key challenges:
- Reduce time spent on treatment planning
- Minimise manual input errors and inconsistencies
- Integrate seamlessly with existing EHR systems
- Ensure full compliance with healthcare regulations (HIPAA, GDPR)
- Provide predictive insights to support clinical decision-making
Outcome:
Healthcare teams using Bodysync achieved:
- 65% faster treatment plan generation
- 35% fewer manual input errors
- Higher patient satisfaction through faster, clearer care delivery
- Improved team efficiency and operational cost savings
- A scalable, secure, and clinician-friendly AI solution
Internal AI Chatbot – Logistics Company
About:
A leading logistics company required an AI-powered internal support tool to help employees quickly access and navigate complex technical documentation and operational knowledge. The goal was to reduce dependency on first-line technical staff and empower team members with instant, accurate answers.
Task:
The chatbot was designed to:
- Provide 24/7 internal technical assistance for routine queries
- Enable staff to locate relevant documents, troubleshooting steps, and SOPs instantly
- Improve navigation across company’s internal knowledge base
- Reduce pressure on IT support teams by automating common requests
- Scale to handle high volumes of concurrent internal users
Outcome:
- 60% reduction in response times for internal technical queries
- 78% employee satisfaction with the chatbot’s effectiveness
- 45% decrease in first-line support workload
- 82% accuracy in resolving technical documentation requests
- Up to 1,000 internal conversations handled concurrently without degradation
Empath AI – Vocal Biomarker Technology
About:
Empath-AI is a SaaS platform using vocal biomarker technology to analyse live call centre conversations and detect subtle signs of caller vulnerability—such as anxiety, depression, or early-stage cognitive decline. Unlike standard sentiment tools, it interprets tone and speech patterns, not just words.
Task:
We were tasked with:
- Real-time analysis of calls to surface undeclared vulnerabilities
- Delivering live prompts to agents for tailored, empathetic responses
- Providing dashboards for monitoring caller trends and agent wellbeing
- Ensuring integration with existing CRM systems
- Supporting compliance by proactively identifying at-risk individuals
Outcome:
- Up to 1 in 3 vulnerable callers now identified
- Enhanced personalisation and caller experience
- Reduced compliance risk through early detection
- Boosted agent performance via live support
- Improved brand trust through ethical, inclusive communication
Advanced GPT models for conversational AI.
OpenAI
Technologies We Work With
Meta LLAMA
A huge collection of pre-established multilingual AI models available for a variety of industries.
Powerful AI tools integrated seamlessly into your infrastructure.
Azure AI Services
AWS AI Services
Scalable cloud-based solutions for diverse business needs.
Virtual Assistants & Chatbots
Our Key AI Capabilities:
Additional AI Use Cases
E-commerce Personalisation
Educational Tools & Automation
Marketing Analytics
Banking Fraud Detection
AdTech Optimisation
What Our Clients Say
Ralph Tucker, Empath-AI
Magora delivered a production-ready, scalable, and real-time product. Moreover, the team communicated well through virtual meetings, emails, and messages and delivered on time and within budget. Overall, they responded well to the client's needs, creating a pleasing engagement.
Charlie Holt, Bodysync
Magora successfully delivered a usable website for the client's business. The team was great, delivered each stage on time, and was very responsive, using virtual meetings to communicate. Magora's costs were transparent, and their effective communication gave the client confidence in them.
Let's discuss how our AI solutions can specifically benefit your business.
Ready to Transform Your Business with AI?
Let's discuss how our AI solutions can specifically benefit your business.
Ready to Transform Your Business with AI?
